Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Typeform Pro logo

How to Cancel Typeform Pro

Cancellation is completed online through your billing settings and takes effect immediately. Your forms stay intact after downgrading, but response collection drops to 10 per month, so export data first.

Easy
Business Tools

Steps verified

Quick Facts

Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Annual subscribers forfeit remaining months. Monthly subscribers stop being charged after confirmation.
After cancellation
Forms remain accessible indefinitely after downgrading. Response collection is capped at 10 per month; responses above this limit become permanently inaccessible.

Cancellation Steps

Go directly to Typeform Pro cancellation page

  1. Sign in to Typeform admin

    Go to admin.typeform.com and log in with your email and password.

  2. Go to billing settings

    Click your profile avatar, select Account, then click Billing in the left sidebar.

  3. Click 'Downgrade to Free'

    Scroll to your plan section and click the red Downgrade button to open the confirmation dialog.

  4. Confirm the downgrade

    Click 'Yes, Downgrade' to complete. Your account reverts to free immediately and you'll receive confirmation via email.

Tips & Things to Know

  • Export all response data before downgrading - responses above 10 per month become permanently inaccessible on the free plan.
  • Annual plans have no pro-rata refunds, so switch to monthly billing first if you're unsure about long-term commitment.
  • Your forms remain accessible indefinitely; upgrade back anytime without losing them.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 provides 14-day cooling-off for digital services not fully consumed; after 14 days, Typeform's policy applies.
  • EU/IE: Consumer Rights Directive 2011/83/EU allows 14-day cancellation unless you consent to immediate service delivery.

Frequently Asked Questions

Do I get a refund if I cancel Typeform Pro?
No. Annual subscribers forfeit remaining prepaid months. Monthly subscribers simply stop being charged after confirmation.
What happens to my forms after downgrading?
Forms stay intact and accessible indefinitely. Response collection drops to 10 per month; excess responses become inaccessible, so export critical data first.
How quickly does cancellation take effect?
Immediately after you confirm. You'll receive a confirmation email within minutes.
Can I upgrade back to Pro after cancelling?
Yes, anytime. All your forms remain. Responses exceeding 10 per month collected on the free plan will be locked.
Is there a pause option instead of cancelling?
No. You can only downgrade to free or remain paid. There is no pause or suspend feature.

Related Cancellation Guides