How to Cancel Turo
Turo is a peer-to-peer car sharing marketplace. While not a subscription service, you can close your account to remove your profile and data from the platform.
Steps verified March 2026
Quick Facts
Cancel online?
Yes
Pause option?
No
Refund policy
Trip cancellation refunds depend on the cancellation policy selected by the host.
After cancellation
Data deleted within 30 days of account closure, except where legally required.
Cancellation Steps
Go directly to Turo cancellation pageLog in to Turo
Go to turo.com or open the Turo app and sign in.
Go to Account Settings
Click your profile picture and navigate to Account Settings.
Request account deletion
Scroll to the bottom and select Delete Account. Ensure no active trips or outstanding balances exist.
Confirm deletion
Follow the email confirmation link to complete account deletion.
Tips & Things to Know
- Complete or cancel all pending trips before requesting deletion.
- If you are a host, remove all vehicle listings first.
- Download any trip receipts you need before closing your account.
Your Consumer Rights
- UK Consumer Rights Act 2015 for UK users.
- US state consumer protection laws for US users.
Frequently Asked Questions
Is Turo a subscription?
No, Turo charges per trip. Closing your account removes your profile and data.
Can I get a refund for a cancelled trip?
Refunds depend on the host cancellation policy and how far in advance you cancel.
What happens to my reviews?
Reviews are removed when your account is deleted.