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How to Cancel Toca Life World

Cancellation is handled entirely through your app store account settings. Your subscription remains active until the end of your current billing period.

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Kids

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Quick Facts

Monthly cost
£3.99/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds available if cancelled within 14-15 days of purchase or renewal. Otherwise no refund issued.
After cancellation
Permanently purchased items and game progress are preserved indefinitely after cancellation. Account data is retained per Toca Boca's privacy policy.

Cancellation Steps

Go directly to Toca Life World cancellation page

  1. Open your app store and sign in

    Launch the App Store or Google Play Store and tap your profile icon in the top right corner.

  2. Navigate to subscriptions

    Tap 'Subscriptions' (Apple) or 'Manage subscriptions' (Android) from the menu.

  3. Select Toca Life World

    Find Toca Life World in your active subscriptions list and tap it to view details.

  4. Confirm cancellation

    Select 'Cancel Subscription' and confirm. Access continues until your billing period ends.

Tips & Things to Know

  • Permanently purchased worlds and items stay in your account forever after cancellation.
  • You'll remain charged only until the end of your current billing period shown in your confirmation email.
  • Resubscribing later will restore full access with all your progress and purchases intact.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 provides a 14-day right of withdrawal from purchase date.
  • US: FTC Act Section 5 prohibits unfair or deceptive billing practices for subscriptions.

Frequently Asked Questions

Can I cancel Toca Life World anytime?
Yes. There are no long-term contracts or early cancellation fees. Your subscription ends at the next billing date.
Will I get a refund if I cancel?
Refunds are available if you cancel within 14-15 days of purchase or renewal, depending on your app store. Otherwise, no refund is issued.
Do I lose my progress and purchases after cancellation?
No. All permanently purchased items and your game progress are preserved indefinitely, even after cancellation.
How long does cancellation take?
Cancellation takes 2-3 minutes through your app store settings. Access ends on your next billing date.
Can I resubscribe and keep my account?
Yes. Resubscribe anytime and regain full access with all your progress and purchases intact.

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