How to Cancel Tonies Club
Tonies Club delivers a new Tonie figure (audio character for the Toniebox) each month. Cancellation is done through your online account. There is no minimum commitment for the monthly plan.
Easy
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Quick Facts
- Monthly cost
- £14.99/mo
- £179.88/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refund for Tonies already dispatched. Cancel before the next dispatch date to avoid charges.
- After cancellation
- Your account and purchase history are retained.
Cancellation Steps
Go directly to Tonies Club cancellation pageLog in at tonies.com
Go to tonies.com and sign in.
Go to My Subscriptions
Navigate to your Tonies Club subscription.
Click "Cancel subscription"
Select the cancel option.
Confirm cancellation
Follow the prompts. Any Tonies already dispatched are yours to keep.
Tips & Things to Know
- You keep all Tonies already received - they work permanently with your Toniebox.
- Cancel before the monthly dispatch date to avoid the next charge.
- Consider switching to buying individual Tonies instead.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period.
- Tonies must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Do I keep the Tonies I already received?
- Yes. All Tonies are yours permanently and continue working with your Toniebox.
- Can I cancel Tonies Club at any time?
- Yes. The monthly plan has no minimum commitment.
- Can I choose which Tonie I receive?
- No. Tonies Club sends a curated selection each month.
- Do I need a Toniebox to use Tonies?
- Yes. Tonies figures only work with the Toniebox audio player.
- Can I pause Tonies Club?
- Yes. You can skip months through your account.