How to Cancel KiwiCo
KiwiCo delivers monthly STEM and arts activity boxes for children of different age groups (Kiwi Crate, Koala Crate, etc.). Cancellation is done through your account online. You may need to fulfil a minimum commitment on multi-month plans.
Steps verified March 2026
Quick Facts
Monthly cost
£19.95/mo
£239.40/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Monthly plans: no refund for the current period. Multi-month plans: must complete the commitment or pay remaining balance.
After cancellation
Your account and project history are retained.
What to Watch Out For
- Shows photos of upcoming boxes and themes to create anticipation
- Offers a discounted rate during the cancellation flow
Cancellation Steps
Go directly to KiwiCo cancellation pageLog in at kiwico.com
Go to kiwico.com and sign in.
Go to My Subscriptions
Navigate to your subscription settings.
Click "Cancel"
Find and select the cancel option.
Confirm cancellation
Follow the prompts. If on a multi-month plan, you may need to complete the remaining deliveries.
Tips & Things to Know
- Monthly subscriptions can be cancelled at any time. Multi-month plans have a commitment.
- You can pause or gift remaining boxes instead of cancelling.
- KiwiCo ships from the US, so UK delivery takes 2-3 weeks.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
- Multi-month commitments must be clearly disclosed before purchase under UK consumer law.
Frequently Asked Questions
Can I cancel KiwiCo at any time?
Monthly plans yes. Multi-month plans must complete the commitment period.
Does KiwiCo ship to the UK?
Yes, but shipping takes 2-3 weeks and there may be customs charges.
Can I pause KiwiCo?
Yes. You can skip months or pause your subscription.
What age groups does KiwiCo cover?
From 0-16+ across different crate lines (Panda Crate, Koala Crate, Kiwi Crate, etc.).
Are KiwiCo boxes worth it?
They are well-reviewed for quality and educational value, though shipping to the UK adds cost.
Annual Cost
£239.40
per year for KiwiCo
Cancelling saves you this every year