How to Cancel Hopster
Hopster is a kids' learning and entertainment app with shows, games, and books. Since subscriptions are managed through app stores, cancellation must be done through Apple or Google Play settings.
Easy
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Quick Facts
- Monthly cost
- £4.99/mo
- £39.99/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Refunds handled by Apple or Google Play. Contact the relevant store.
- After cancellation
- Child profiles and progress data retained in the app.
Cancellation Steps
Go directly to Hopster cancellation pageOpen device settings
On iPhone, go to Settings and tap your name. On Android, open Google Play Store.
Find Subscriptions
Navigate to Subscriptions in your Apple ID or Google Play settings.
Cancel Hopster
Find Hopster and tap Cancel Subscription.
Tips & Things to Know
- Cancel through the app store, not the Hopster app itself.
- Your child keeps access until the end of the current billing period.
- Downloaded content may become unavailable after cancellation.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period.
- Hopster must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- How do I cancel Hopster?
- Cancel through your Apple or Google Play subscription settings.
- Can I get a refund?
- Contact Apple or Google Play for refund requests.
- Is Hopster safe for children?
- Yes. Hopster is designed for children aged 2-6 with no ads or in-app purchases.
- Will my child lose their progress?
- Progress data is retained but premium content becomes inaccessible.
- Is there a free trial?
- Hopster sometimes offers free trial periods for new subscribers.