How to Cancel Stripe
Stripe is a payment processing platform for online businesses. There is no monthly subscription fee — Stripe charges per transaction. To close your account, ensure all payments are settled and payouts complete.
Steps verified March 2026
Quick Facts
Cancel online?
Yes
Pause option?
No
Refund policy
N/A — no subscription fees. Transaction fees are non-refundable.
After cancellation
Transaction records retained per financial regulations.
Direct Debit & Billing Warnings
- Ensure all disputes are resolved — Stripe may hold funds for open disputes.
Cancellation Steps
Go directly to Stripe cancellation pageSettle pending payments
Ensure all pending charges, refunds, and disputes are resolved.
Complete payouts
Wait for all pending payouts to reach your bank account.
Go to Account settings
In the Stripe Dashboard, go to Settings > Account details.
Close account
Click "Close Account" at the bottom of the page and confirm.
Tips & Things to Know
- There is no monthly fee — you only pay per transaction, so closing may not be necessary.
- Ensure all disputes are resolved before closing.
- Payouts may take 2-7 business days to complete.
- Update any webhooks or integrations on your website.
Your Consumer Rights
- FCA-regulated in the UK.
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Does Stripe charge a monthly fee?
No, Stripe only charges per transaction (typically 2.9% + 30 cents in the US, 1.5% + 20p in the UK).
What happens to pending payouts?
Pending payouts will still be sent to your bank account after account closure.
Can I reopen my account?
Contact Stripe support to discuss reopening a closed account.
What about open disputes?
All disputes must be resolved before closing. Stripe may hold funds for unresolved disputes.