How to Cancel Square Online
Square Online provides website building and ecommerce tools integrated with Square payments. A free tier exists. Cancel paid plans through your Square Dashboard.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods.
After cancellation
Data retained if downgrading to free tier.
Cancellation Steps
Go directly to Square Online cancellation pageLog in to Square Dashboard
Go to squareup.com and sign in to your Square account.
Navigate to Online settings
Go to Online > Settings or Account & Settings > Subscriptions.
Downgrade or cancel
Select the Free plan to downgrade, or cancel your paid subscription entirely.
Tips & Things to Know
- Square Online has a free tier — consider downgrading instead of cancelling.
- Export your product catalogue and customer data before cancelling.
- Your Square payment processing account is separate and remains active.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Is there a free option?
Yes, Square Online has a free tier with basic ecommerce features.
Does cancelling affect my Square payments?
No, your Square payment processing account is separate and remains active.
Can I export my data?
Yes, export products, customers, and orders from your Square Dashboard.
Annual Cost
£348.00
per year for Square Online
Cancelling saves you this every year