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How to Cancel Sirius XM

Sirius XM provides satellite and streaming radio. Cancellation typically requires calling their customer service line, and they are known for aggressive retention offers.

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Quick Facts

Pricing (all plans)
Music & EntertainmentMusic channels only£10.99/mo
PlatinumFull channel lineup£16.99/mo
Highest tier = £203.88/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
Pro-rata refund for annual plans cancelled early.
After cancellation
Account data retained for reactivation purposes.

Cancellation Steps

Go directly to Sirius XM cancellation page

  1. Call Sirius XM

    Call 1-866-635-2349 to reach the cancellation department.

  2. Navigate the phone menu

    Select the option for cancellation. You will likely be transferred to a retention specialist.

  3. Decline retention offers

    Be prepared for multiple discount offers. Politely but firmly decline if you want to cancel.

  4. Get a confirmation number

    Ask for a cancellation confirmation number and email confirmation.

Tips & Things to Know

  • Be prepared for a long call—the retention process can take 20+ minutes.
  • You can also try cancelling via online chat at siriusxm.com/help.
  • Write down your confirmation number as proof of cancellation.

Your Consumer Rights

  • FTC auto-renewal protections apply.
  • State-level consumer protection laws vary.

Frequently Asked Questions

Can I cancel online?
Online chat cancellation is possible but calling is more reliable. There is no simple cancel button.
Will they keep trying to bill me?
Get a confirmation number and monitor your bank statements for unexpected charges.
Can I get a better deal instead?
Yes, retention agents often offer significant discounts, sometimes 50% or more off regular pricing.
What about my car radio?
Your car radio will revert to preview channels or stop receiving signal.

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