How to Cancel Sirius XM
Sirius XM provides satellite and streaming radio. Cancellation typically requires calling their customer service line, and they are known for aggressive retention offers.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
Pro-rata refund for annual plans cancelled early.
After cancellation
Account data retained for reactivation purposes.
What to Watch Out For
- Aggressive retention offers during cancellation call.
- May require multiple attempts to fully cancel.
Direct Debit & Billing Warnings
- Many users report being charged after supposedly cancelling.
- Always get a confirmation number and check your statements.
Cancellation Steps
Go directly to Sirius XM cancellation pageCall Sirius XM
Call 1-866-635-2349 to reach the cancellation department.
Navigate the phone menu
Select the option for cancellation. You will likely be transferred to a retention specialist.
Decline retention offers
Be prepared for multiple discount offers. Politely but firmly decline if you want to cancel.
Get a confirmation number
Ask for a cancellation confirmation number and email confirmation.
Tips & Things to Know
- Be prepared for a long call—the retention process can take 20+ minutes.
- You can also try cancelling via online chat at siriusxm.com/help.
- Write down your confirmation number as proof of cancellation.
Your Consumer Rights
- FTC auto-renewal protections apply.
- State-level consumer protection laws vary.
Frequently Asked Questions
Can I cancel online?
Online chat cancellation is possible but calling is more reliable. There is no simple cancel button.
Will they keep trying to bill me?
Get a confirmation number and monitor your bank statements for unexpected charges.
Can I get a better deal instead?
Yes, retention agents often offer significant discounts, sometimes 50% or more off regular pricing.
What about my car radio?
Your car radio will revert to preview channels or stop receiving signal.
Annual Cost
£203.88
per year for Sirius XM
Cancelling saves you this every year