How to Cancel Santander Cycles
Santander Cycles (Boris Bikes) offers annual memberships for London bike hire. Cancel through TfL account.
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No pro-rata refund.
- After cancellation
- TfL account continues.
Cancellation Steps
Go directly to Santander Cycles cancellation pageGo to tfl.gov.uk/modes/cycling
Sign in to your account.
Go to Membership
Find your Santander Cycles subscription.
Cancel auto-renewal
Turn off auto-renewal or request cancellation.
Tips & Things to Know
- Annual membership is £20/year.
- First 30 minutes of each ride are free.
- You can use pay-as-you-go without a membership.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- How much?
- £20/year.
- Free rides?
- First 30 minutes free per ride.
- Pay as you go?
- Yes, £1.65 for 30 minutes without membership.
- London only?
- Yes.
- Can I rejoin?
- Yes.