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How to Cancel Sago Mini World

Cancellation is handled entirely through your device's app store, not the Sago Mini website. You keep access until your next billing date.

Easy
Kids

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Quick Facts

Monthly cost
£4.99/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refund from cancellation. Request refunds within 14 days of purchase through your app store.
After cancellation
Locally saved game progress remains. Cloud-synced data may delete 30 days after cancellation. Individually purchased apps retain data permanently.

Cancellation Steps

Go directly to Sago Mini World cancellation page

  1. Open your device's app store

    Launch Apple App Store or Google Play Store and sign in with your account.

  2. Go to your subscriptions

    Tap your profile icon and select Subscriptions (Apple) or Manage subscriptions (Google Play).

  3. Find Sago Mini World

    Locate Sago Mini World in your active subscriptions list and tap it.

  4. Cancel the subscription

    Tap Cancel Subscription and confirm. You'll keep access until your next renewal date.

Tips & Things to Know

  • Cancelling stops future charges but does not refund your current billing period.
  • Individually purchased Sago Mini apps remain playable after cancellation ends.
  • Request refunds within 14 days of purchase directly through your app store, not Sago Mini.

Your Consumer Rights

  • UK users have 14 days to cancel digital services under the Consumer Rights Act 2015.
  • US users can file billing disputes with payment providers or their state attorney general per FTC rules.

Frequently Asked Questions

Can I cancel Sago Mini World anytime without penalty?
Yes. You can cancel at any time through your app store with no penalties. Access continues until your next renewal date.
Will I get a refund if I cancel Sago Mini World?
Cancellation does not trigger a refund. Request refunds within 14 days of purchase through Apple or Google, not Sago Mini.
What happens to my child's game progress after cancellation?
Locally saved progress stays on your device. Subscription-exclusive content becomes locked. Cloud data may delete after 30 days.
How long does cancellation take?
Cancellation is instant. You'll receive a confirmation email within minutes. Access continues until your next renewal.
Do I lose individually purchased Sago Mini apps?
No. Apps purchased separately from the subscription remain yours permanently and continue working after cancellation.

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