How to Cancel Rippling
Rippling requires you to contact your account manager to cancel - there is no online self-service option. Check your contract for notice periods before initiating cancellation.
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Quick Facts
- Monthly cost
- £8.00/mo
- £96.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- No refunds typically. Check your contract for specific terms and conditions.
- After cancellation
- Export all data before cancellation - access is revoked on the effective date and data may not be recoverable.
Cancellation Steps
Go directly to Rippling cancellation pageReview your contract
Check the notice period, minimum term length, and any cancellation requirements listed.
Contact your account manager
Email or call your account manager or Rippling support to request cancellation.
Export your data
Download all employee records, payroll data, and other critical information before the effective date.
Confirm cancellation date
Get written confirmation of your cancellation effective date and ensure data export is complete.
Tips & Things to Know
- Export all employee and payroll data immediately - access may be lost after cancellation.
- Arrange a replacement HR system before your Rippling access ends.
- Review your contract for any notice period requirements that may apply.
Your Consumer Rights
- UK users: Consumer Rights Act 2015 applies to cancellation and data protection.
- US users: FTC guidelines and state laws govern subscription cancellation terms.
Frequently Asked Questions
- Can I cancel Rippling online?
- No. You must contact your account manager or support team to initiate cancellation.
- What notice period do I need to give?
- This varies by contract. Check your agreement for specific notice requirements before cancelling.
- Will my employee data be deleted?
- Export all data before cancellation, as access may be revoked on the effective date.
- Do I get a refund when cancelling Rippling?
- Typically no refunds are offered. Check your contract terms for your specific agreement.
- What should I prepare before cancelling?
- Have a replacement HR system ready and ensure all employee data, payroll records, and documents are fully exported.