How to Cancel Qustodio
Cancellation is done entirely online through your account. Your subscription ends at the next billing date, and you can switch to the free plan with basic features.
Easy
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Quick Facts
- Monthly cost
- £8.00/mo
- £96.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- 30-day money-back guarantee on annual plans. Monthly plans are non-refundable.
- After cancellation
- Settings and monitoring data are retained on the free plan after cancellation.
Cancellation Steps
Go directly to Qustodio cancellation pageSign in to Qustodio
Go to qustodio.com and log in with your account credentials.
Go to Account Settings
Click your profile icon or navigate to the subscription settings section.
Click Cancel Subscription
Find and click the cancel option in your billing or subscription area.
Confirm cancellation
Follow the confirmation prompts. Your account downgrades to the free plan.
Tips & Things to Know
- Qustodio offers a free plan with basic monitoring for one device.
- Cancel before your next billing date to avoid unwanted charges.
- Your monitoring settings and history are saved on the free plan.
Your Consumer Rights
- Under the Consumer Rights Act 2015, UK users can cancel within 14 days of purchase.
- Australian users are protected under the Australian Consumer Law regarding subscription cancellation.
Frequently Asked Questions
- Can I cancel Qustodio anytime?
- Yes. Cancel online through your account settings. Your subscription ends at the next billing date.
- Will I get a refund?
- Annual plans have a 30-day money-back guarantee. Monthly plans are non-refundable.
- Is there a free version?
- Yes. The free plan includes basic monitoring for one device.
- What happens to my data after cancellation?
- Your settings and monitoring history are retained when you switch to the free plan.
- Can I resubscribe to Qustodio?
- Yes. You can upgrade back to a paid plan anytime from your account.