How to Cancel Pooch & Mutt
Pooch & Mutt offers tailored dog food subscriptions with regular deliveries. Cancel or pause easily through your online account.
Steps verified March 2026
Quick Facts
Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds on dispatched orders. Unshipped orders can be cancelled for a full refund.
After cancellation
Account data retained until you request deletion.
Cancellation Steps
Go directly to Pooch & Mutt cancellation pageLog in to your account
Go to poochandmutt.com and sign in to your account.
Go to Subscriptions
Navigate to My Account > Subscriptions.
Cancel your subscription
Click Cancel Subscription and confirm. Ensure you cancel before the next dispatch date.
Tips & Things to Know
- Cancel at least 3 days before your next scheduled delivery.
- You can pause your subscription instead of cancelling.
- One-off purchases remain available without a subscription.
Your Consumer Rights
- UK Consumer Rights Act 2015 applies.
- 14-day cooling-off period for new subscriptions.
Frequently Asked Questions
Can I pause instead of cancelling?
Yes, you can pause your subscription for up to 3 months from your account.
What if my order has already been dispatched?
Dispatched orders cannot be cancelled or refunded.
Can I change my delivery frequency?
Yes, adjust delivery frequency in your subscription settings.
Annual Cost
£300.00
per year for Pooch & Mutt
Cancelling saves you this every year