Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Pet Circle AU logo

How to Cancel Pet Circle AU

Pet Circle lets you cancel individual auto-delivery items without affecting your entire account. You can pause subscriptions temporarily or cancel specific products before they dispatch.

Easy
Pet

Steps verified

Quick Facts

Monthly cost
£40.00/mo
£480.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched orders. Cancel upcoming deliveries before processing to avoid future charges.
After cancellation
Your account, saved addresses, payment methods, and order history remain permanently. You can reactivate auto-delivery anytime.

Cancellation Steps

Go directly to Pet Circle AU cancellation page

  1. Sign in to your Pet Circle account

    Go to petcircle.com.au and log in with your email and password.

  2. Go to Auto-Delivery

    Click your account icon, select 'My Account', then find 'Auto-Delivery' in the left menu.

  3. Click 'Manage' next to the item

    Find the product you want to cancel and click the 'Manage' button beside it.

  4. Confirm cancellation

    Select 'Cancel this item' and confirm. A confirmation email will arrive within minutes.

Tips & Things to Know

  • Cancel only specific items instead of your whole account - your account and one-time ordering stay active.
  • Use 'Pause' for 1-3 months if you're temporarily away instead of cancelling permanently.
  • Check your Auto-Delivery page before orders dispatch to adjust frequency or delay shipments.

Your Consumer Rights

  • Australian Consumer Law lets you cancel auto-delivery subscriptions at any time with protection for faulty goods.
  • Pet Circle must provide clear subscription terms and cancellation procedures before charging you.

Frequently Asked Questions

Can I cancel individual items without cancelling everything?
Yes. Click 'Manage' next to each item and select 'Cancel this item'. Other subscriptions and your account remain active.
Will I get a refund if I cancel Pet Circle?
No refund for dispatched orders. Cancel upcoming deliveries before processing to avoid future charges.
Can I pause instead of cancelling?
Yes. Pause for 1-3 months and subscriptions automatically resume. Simpler than cancelling and restarting.
How long does Pet Circle cancellation take?
About 3 minutes online. Cancellation is instant and you won't be charged for cancelled items on future dates.
What happens to my account after cancelling auto-delivery?
Your account, addresses, payment methods, and order history are saved. You can reactivate auto-delivery or order anytime.

Related Cancellation Guides