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How to Cancel Osmo Learning

You cancel Osmo Learning through your device's app store, not the Osmo website. Cancellation is immediate, but you keep premium access until the end of your billing period.

Easy
Kids

Steps verified

Quick Facts

Monthly cost
£7.99/mo
£79.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Handled by your app store (Apple or Amazon). Most offer refunds within 14-15 days of purchase if requested immediately.
After cancellation
Your account, child's progress and saved games remain stored after cancellation and restore if you resubscribe. Premium content stays locked until resubscription.

Cancellation Steps

Go directly to Osmo Learning cancellation page

  1. Open your device's app store

    Launch Apple App Store (iPad) or Amazon Appstore (Fire tablet) from your device.

  2. Go to your subscriptions

    Tap your profile icon (Apple) or menu icon (Amazon), then select 'Subscriptions'.

  3. Select Osmo Learning

    Find and tap 'Osmo' in your active subscriptions list to open the subscription details page.

  4. Confirm cancellation

    Tap 'Cancel Subscription', then confirm again on any retention prompts to complete cancellation.

Tips & Things to Know

  • Premium access continues until your next billing date, so cancel early in your cycle to avoid an extra charge.
  • Your physical Osmo kit works with free games indefinitely after cancellation, so basic gameplay continues.
  • Check your app store account 2-3 days later to verify cancellation went through and billing stopped.

Your Consumer Rights

  • UK Consumer Rights Act 2015 requires app stores to provide clear cancellation mechanisms.
  • US FTC Act Section 5 prohibits unfair or deceptive subscription cancellation practices.

Frequently Asked Questions

Can I cancel Osmo Learning anytime?
Yes. Cancel through your app store at any time without penalty. There is no pause option.
Will I get a refund?
Refunds depend on your app store (Apple or Amazon), not Osmo. Most offer refunds within 14-15 days of purchase if requested immediately.
What happens to my child's progress?
All progress, achievements and saved games stay in your account and restore if you resubscribe. Premium content locks until you renew.
Does my Osmo kit still work after cancelling?
Yes. Your physical kit works with all free games indefinitely. Only premium content becomes locked.
When does cancellation take effect?
Immediately in your app store, but you keep premium access until the end of your current billing period.

Related Cancellation Guides