How to Cancel National Express
National Express sells coach tickets. Cancel Coachcard or delete account.
Easy
TransportSteps verified
Quick Facts
- Monthly cost
- £0.83/mo
- £10.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Coachcard non-refundable.
- After cancellation
- Booking history deleted.
Cancellation Steps
Go directly to National Express cancellation pageGo to nationalexpress.com
Sign in.
Go to Account
Find Coachcard or account settings.
Cancel Coachcard
Or request account deletion.
Tips & Things to Know
- Coachcard is an annual purchase, not a subscription.
- Tickets remain valid after account deletion.
- Coachcard gives 1/3 off tickets.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Coachcard a subscription?
- No, annual purchase.
- Tickets valid?
- Yes, after account deletion.
- Coachcard discount?
- 1/3 off tickets.
- Can I rejoin?
- Yes.
- How much is Coachcard?
- 10 GBP/year.