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How to Cancel Mel Science

Cancellation is straightforward and completed entirely online through your account dashboard. You must cancel before your next billing date to avoid charges for the upcoming kit.

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Quick Facts

Monthly cost
£29.90/mo
£358.80/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for shipped kits. Cancellation takes effect at the end of your billing cycle.
After cancellation
Your account, profile data, and experiment history are saved indefinitely after cancellation and restored if you reactivate.

Cancellation Steps

Go directly to Mel Science cancellation page

  1. Sign in to MEL Science

    Go to melscience.com and log in with your email address and password.

  2. Go to Account Settings

    Click the account icon in the top-right corner and select 'My Account' from the menu.

  3. Find your Subscription section

    Scroll to 'My Subscription' to view your renewal date and next kit delivery date.

  4. Click Cancel Subscription

    Select 'Cancel Subscription', review any pause options, and confirm to end your membership.

Tips & Things to Know

  • Cancel at least 3-5 days before your next kit ships to avoid being charged for it.
  • Use the 'Skip Month' feature for a temporary break instead of cancelling completely.
  • Contact support before cancelling to ask about seasonal discounts or loyalty offers.

Your Consumer Rights

  • UK users have a 14-day cooling-off period from purchase for a full refund on unopened kits under the Consumer Rights Act 2015.
  • All users are protected against misleading billing practices and have the right to straightforward online cancellation.

Frequently Asked Questions

Can I cancel MEL Science at any time?
Yes, there are no contracts or early termination fees. Cancel before your next billing date to avoid charges for the next kit.
Will I get a refund for kits I've already received?
No. MEL Science does not refund shipped kits. Contact support if you've been incorrectly charged.
What happens to my experiment progress after cancellation?
Your account data and experiment history are preserved indefinitely, so you can resume where you left off if you reactivate.
Should I cancel or pause my subscription?
Use 'Skip Month' to pause temporarily without losing your tier or promotional pricing. Cancel only if you won't return.
Can my child continue from the same experiment level if I rejoin?
Yes. Your account saves all progress, so your child picks up with the next experiment in their sequence.

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