How to Cancel Kiddopia
Cancellation happens entirely through your device's app store, not within the Kiddopia app itself. Free trials automatically convert to paid subscriptions, so you must cancel before the trial ends to avoid unexpected charges.
Easy
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Quick Facts
- Monthly cost
- £6.99/mo
- £49.99/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Refunds depend on your app store. Apple and Google typically allow refunds within 14 - 15 days of purchase if requested promptly.
- After cancellation
- Your child's account data and progress may be permanently deleted after cancellation. Screenshot important content before cancelling if you want to preserve it.
Cancellation Steps
Go directly to Kiddopia cancellation pageOpen your device's app store
Launch Apple App Store or Google Play Store and sign in with the account linked to your Kiddopia subscription.
Navigate to your subscriptions
Tap your profile icon, then select Subscriptions (Apple) or Manage your Google Account > Payments and subscriptions (Google).
Find and select Kiddopia
Locate Kiddopia in your active subscriptions and tap it to view your renewal date and billing details.
Cancel the subscription
Tap Cancel Subscription and confirm when prompted. You'll receive an on-screen confirmation and cancellation email.
Tips & Things to Know
- Set a reminder 2 - 3 days before your free trial ends to cancel before the automatic charge.
- Cancellation must happen through your app store account, not within the Kiddopia app itself.
- Screenshot your child's progress and achievements before cancelling, as data recovery after deletion is unlikely.
Your Consumer Rights
- UK: Consumer Rights Act 2015 grants a 14-day cancellation right for a full refund and requires transparent billing information.
- US: FTC regulations require clear disclosure of auto-renewal terms; unauthorised charges may be disputed with your payment provider.
Frequently Asked Questions
- How do I cancel my Kiddopia subscription?
- Open your app store, go to Subscriptions, select Kiddopia, and tap Cancel Subscription. Confirm when prompted.
- Will I get a refund if I cancel Kiddopia?
- Refunds depend on your app store's policy. Contact Apple or Google within 14 - 15 days of purchase with your receipt to request eligibility.
- What happens to my child's learning progress after cancellation?
- Your child's progress, achievements, and saved content may be permanently deleted. Take screenshots before cancelling if you want to keep records.
- Can I pause my Kiddopia subscription instead of cancelling?
- No, Kiddopia does not offer a pause feature. You must cancel fully and resubscribe later if you need a break.
- When does my child lose access after cancellation?
- Cancellation is instant, but your child keeps access until the end of your current billing cycle.