How to Cancel Khan Academy Kids
Khan Academy Kids has no subscription to cancel since it's completely free. You simply remove the child profile from your account and uninstall the app. Request data deletion via email if you want your child's information permanently removed.
Easy
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds applicable. Khan Academy Kids is completely free.
- After cancellation
- App deletion doesn't remove data from Khan Academy's servers. Request permanent deletion via email to support@khanacademy.zendesk.com, processed within 30 days.
Cancellation Steps
Go directly to Khan Academy Kids cancellation pageSign in to Khan Academy
Go to khanacademy.org/settings/account and log in with your parent account credentials.
Remove the child profile
Find the child profile and select 'Delete Profile' or 'Remove Child' to deactivate it immediately.
Uninstall the app
On iOS, press and hold the app icon and select 'Remove App'. On Android, go to Settings > Apps > Uninstall.
Request data deletion (optional)
Email support@khanacademy.zendesk.com to permanently delete your child's data within 30 days.
Tips & Things to Know
- Khan Academy Kids is free with no subscription, so removal is straightforward with no refunds or charges.
- Deleting the app doesn't erase data from Khan Academy's servers; submit an email request for permanent deletion.
- You can reinstall the app later at any time without cost since there's no subscription or pause feature.
Your Consumer Rights
- UK: Consumer Rights Act 2015 protects you against unfair contract terms and misleading pricing information.
- US: FTC Act prohibits unfair or deceptive practices, including difficult cancellation processes or hidden charges.
Frequently Asked Questions
- Is Khan Academy Kids free?
- Yes. Khan Academy Kids is completely free with no subscription fees, in-app purchases, or hidden charges.
- Does deleting the app remove my child's data?
- No. You must email support@khanacademy.zendesk.com to request permanent data deletion, processed within 30 days.
- Can I pause Khan Academy Kids instead of deleting it?
- No pause feature exists, but you can delete the app and reinstall it later at any time for free.
- How long does cancellation take?
- Removing the profile and uninstalling takes under 5 minutes. Data deletion requests take up to 30 days.
- Do I need to delete my entire Khan Academy account?
- No. You only need to remove the child profile. Your parent account stays active for other services.