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How to Cancel HubSpot Starter

HubSpot Starter adds marketing tools, ad management, and more. Cancel through account settings.

Moderate
Business Tools

Steps verified

Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual: no refunds.
After cancellation
Free CRM continues.

Cancellation Steps

Go directly to HubSpot Starter cancellation page
  1. Go to app.hubspot.com/account-settings

    Sign in as admin.

  2. Go to Account & Billing

    Find subscription.

  3. Cancel

    Downgrade to Free CRM.

Tips & Things to Know

  • Free HubSpot CRM continues.
  • Export data before downgrading.
  • Contacts preserved on free.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Free CRM?
Yes, generous.
Contacts?
Preserved.
Annual?
Commitment required for lower price.
Can I upgrade?
Yes.
Hubs?
Marketing, Sales, Service, CMS, Operations.