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How to Cancel Getaround

Closing a Getaround account is done entirely online through your profile settings. You must cancel all active bookings and settle any outstanding charges before closure. Your account is deleted immediately upon confirmation.

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Quick Facts

0
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds vary by booking. Security deposits refund after trip settlement within 5-7 business days.
After cancellation
Account data is retained for 5 years per legal and regulatory requirements.

Cancellation Steps

Go directly to Getaround cancellation page

  1. Sign in to Getaround

    Go to getaround.com or open the app and log in with your credentials.

  2. Go to Account Settings

    Tap your profile icon and select Account Settings from the dropdown menu.

  3. Click Close Account

    Scroll to the bottom and select Close Account or Delete Account.

  4. Confirm closure

    Confirm your decision. You will receive a confirmation email immediately.

Tips & Things to Know

  • Cancel or complete all active bookings before closing your account.
  • If you list a car, remove it from your account first.
  • Settle any outstanding charges or they will prevent account closure.

Your Consumer Rights

  • Under the Federal Trade Commission Act, cancellation must be as easy as sign-up.
  • State consumer protection laws apply to all Getaround transactions and account closures.

Frequently Asked Questions

Is Getaround a subscription?
No. Getaround is pay-per-booking. Closing your account removes your profile entirely.
Can I reopen my account after closing it?
You must create a new account with fresh verification. Previous data is not restored.
Will I get a refund on my security deposit?
Any security deposit refunds after your final trip settles, typically within 5-7 business days.
What happens if I have pending bookings?
Complete or cancel all bookings first. Outstanding charges must be paid before closure.
How long does account closure take?
Closure is instant once confirmed. You will receive a confirmation email immediately.

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