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How to Cancel FloDesk

Cancellation is straightforward through your account settings. Your access continues until the end of your current billing period, but export your contacts first as all data is permanently deleted.

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Quick Facts

Monthly cost
£35.00/mo
£348.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
All subscriber lists, templates, and account data are permanently deleted after cancellation. FloDesk does not retain backups.

Cancellation Steps

Go directly to FloDesk cancellation page

  1. Sign in to FloDesk

    Go to app.flodesk.com and log in with your email address and password.

  2. Go to Account Settings

    Click your profile avatar in the top-right corner and select 'Account' from the dropdown menu.

  3. Click the Billing tab

    In Account Settings, select 'Billing' to view your subscription and renewal date.

  4. Click Cancel Subscription

    Scroll down and click 'Cancel Plan', then confirm your cancellation on the next screen.

Tips & Things to Know

  • Export your subscriber list before cancelling via Audience settings - this data cannot be recovered after cancellation.
  • All scheduled emails stop sending immediately upon cancellation, even if due before your billing cycle ends.
  • FloDesk has no pause option, so consider Mailchimp's free plan if you need temporary relief.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
  • FloDesk must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel FloDesk anytime?
Yes. You can cancel without penalty. Access continues until the end of your billing period with no refund.
Will I get a refund?
No. FloDesk does not offer refunds. You keep access until your current billing cycle ends.
What happens to my contacts?
Your subscriber list and all data are permanently deleted after cancellation. Export your contacts before cancelling to keep them.
Does FloDesk have a pause option?
No. FloDesk only allows cancellation. You can rejoin later but must rebuild your subscriber list.
How do I export my contacts?
Go to Audience settings and click 'Export' to download your contacts as CSV. Do this before cancelling.

Related Cancellation Guides