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How to Cancel Flodesk

Cancellation is quick and done entirely online through your account settings. Your campaigns stop immediately upon confirmation, and you won't be charged at your next billing date.

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Quick Facts

Monthly cost
£38.00/mo
£456.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. All subscription payments are non-refundable regardless of cancellation timing.
After cancellation
Subscriber list and account data are saved for 90 days after cancellation. After 90 days, all data is permanently deleted.

Cancellation Steps

Go directly to Flodesk cancellation page

  1. Sign in to Flodesk

    Go to app.flodesk.com and log in with your email address and password.

  2. Go to Account settings

    Click your profile icon in the top right, then select 'Account' from the dropdown menu.

  3. Click Billing

    Select the 'Billing' tab to view your current subscription plan and next billing date.

  4. Click Cancel Plan and confirm

    Scroll down and click 'Cancel Plan', then confirm. Export your subscriber list first if needed.

Tips & Things to Know

  • Export your subscriber list as a CSV before cancelling to avoid losing your contacts.
  • Your account data is saved for 90 days, so you can reactivate without losing information.
  • Flodesk has no pause feature, so cancellation stops all campaigns immediately.

Your Consumer Rights

  • UK users have 14-day withdrawal rights for distance contracts under the Consumer Contracts Regulations 2013.
  • Cancellation must not be made harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Flodesk at any time?
Yes. You can cancel anytime without penalties. Cancellation takes effect immediately and prevents your next charge.
Will I get a refund if I cancel Flodesk?
No. Flodesk does not offer refunds. Current billing cycle payments are non-refundable.
What happens to my data after cancellation?
Your subscriber list and campaigns are saved for 90 days. After 90 days, all data is permanently deleted.
How long does Flodesk cancellation take?
Cancellation is instant. Once confirmed, your account deactivates immediately and scheduled campaigns stop.
Can I pause my Flodesk subscription instead?
No. Flodesk does not offer pause or suspension. You must fully cancel, but can reactivate within 90 days.

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