How to Cancel Eurostar
Eurostar offers train travel to Europe. Delete your account or leave Club Eurostar loyalty programme.
Easy
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Free loyalty programme. Ticket refunds per booking terms.
- After cancellation
- Account and points deleted.
Cancellation Steps
Go directly to Eurostar cancellation pageGo to eurostar.com
Sign in.
Go to My Account
Find account settings.
Request deletion
Or email privacy@eurostar.com.
Tips & Things to Know
- Club Eurostar is free. No subscription to cancel.
- Active bookings remain valid.
- Points are lost on deletion.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Club Eurostar free?
- Yes.
- Points lost?
- Yes, on deletion.
- Bookings valid?
- Yes, active bookings unaffected.
- GDPR deletion?
- Yes, email privacy team.
- Can I rejoin?
- Yes, new account.