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How to Cancel BP Pulse

Cancellation is instant and free with no lock-in period. Your RFID card remains active for pay-as-you-go charging after you downgrade from the £7.85 monthly plan.

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Quick Facts

Monthly cost
£7.85/mo
£94.20/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused subscription time. Cancellation is instant but no pro-rata refunds apply.
After cancellation
Your account, charging history, and RFID card remain active indefinitely after cancellation. Reactivate anytime without losing data.

Cancellation Steps

Go directly to BP Pulse cancellation page
  1. Sign in to BP Pulse

    Go to bppulse.co.uk and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right, then select 'Account Settings' from the menu.

  3. Click 'Cancel Subscription'

    Find the Subscriptions section and click 'Cancel Subscription' to review what you'll lose.

  4. Confirm cancellation

    Click 'Yes, cancel my subscription' to confirm. Cancellation takes effect immediately.

Tips & Things to Know

  • Cancel before your renewal date to avoid being charged another month - check your confirmation email for the exact date.
  • Pay-as-you-go rates are 20-30% more expensive per kWh, so compare alternatives like Pod Point before switching.
  • Your account data and RFID card remain active indefinitely, and you can reactivate anytime without losing information.

Your Consumer Rights

  • Consumer Rights Act 2015 requires BP Pulse to provide clear cancellation information and transparent billing.
  • Distance Selling Regulations grant you the right to clear information about charges before purchase.

Frequently Asked Questions

Can I cancel BP Pulse anytime without penalties?
Yes. There's no lock-in period or early termination fee. Cancellation is instant and free.
Do I get a refund if I cancel mid-month?
No. BP Pulse does not offer pro-rata refunds for unused time. Cancel close to your renewal date to minimise losses.
Will my RFID card and charging history be deleted?
No. Your account, charging history, and RFID card remain active indefinitely. You can reactivate anytime.
How much more is pay-as-you-go charging?
Pay-as-you-go rates are typically 20-30% higher per kWh than subscription rates, depending on charger type.
Can I rejoin BP Pulse after cancelling?
Yes. You can reactivate anytime and your previous account data will be fully restored.