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How to Cancel Bolt Pass

Cancelling Bolt Pass is quick and done entirely through the app. You'll keep your discounts until the end of your current billing period, though no refund is issued.

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Quick Facts

Monthly cost
£4.99/mo
£59.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. You retain pass benefits until the end of your current billing period.
After cancellation
Your Bolt account, including history, saved addresses, and payment methods, remains active after cancelling. Only the subscription and discounts are removed.

Cancellation Steps

Go directly to Bolt Pass cancellation page

  1. Open the Bolt app and sign in

    Launch Bolt and log in with your email and password.

  2. Go to Passes or Subscriptions

    Tap the menu icon at the bottom right, then select 'Passes' or 'Subscriptions'.

  3. Select your Bolt Pass

    Tap your active pass to view subscription details and renewal date.

  4. Tap Cancel and confirm

    Select 'Cancel Pass' and confirm. You'll get email confirmation within minutes.

Tips & Things to Know

  • Cancel before your renewal date to avoid the next charge. Check your renewal date in pass settings.
  • Your discounts stay active until the billing cycle ends, so use remaining benefits before expiry.
  • You can rejoin anytime within 30 days without losing your account history or saved payments.

Your Consumer Rights

  • UK and Ireland users have 14 days to cancel under the Consumer Rights Act 2015.
  • Australian users are protected by Australian Consumer Law, which may entitle you to refunds if services aren't as described.

Frequently Asked Questions

Can I cancel Bolt Pass anytime?
Yes, with no penalties or fees. Cancellation is immediate, but you won't get a refund for your current billing period.
Will I get a refund when I cancel?
No. Bolt Pass does not offer refunds. You keep all benefits until your billing cycle ends.
What happens to my Bolt account after cancellation?
Your account remains active. You can still book rides at full price without pass discounts or priority pickup.
How long does Bolt Pass cancellation take?
Cancellation is instant. You'll receive app and email confirmation within minutes, though benefits continue until cycle end.
Can I rejoin Bolt Pass after cancelling?
Yes, anytime without restrictions. Your account history, addresses, and payment methods are all preserved.

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