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How to Cancel Beryl Bike

Cancellation is instant through the Beryl app and no refunds are issued. Your account remains active for pay-per-ride use after cancellation.

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Quick Facts

Monthly cost
£3.99/mo
£47.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Pre-purchased bundles remain usable after cancellation.
After cancellation
Your account and ride history are retained indefinitely after cancellation, allowing you to reactivate anytime without losing data.

Cancellation Steps

Go directly to Beryl Bike cancellation page

  1. Open the Beryl app and sign in

    Launch the Beryl app on iOS or Android and log in with your email and password.

  2. Go to Account settings

    Tap the profile icon in the bottom menu bar to access your account dashboard.

  3. Find Membership section

    Scroll down to the Membership section to view your current plan and renewal date.

  4. Cancel membership

    Tap 'Cancel Membership', then tap 'Confirm Cancellation' to complete the process immediately.

Tips & Things to Know

  • Cancel on or after your renewal date to maximise the value of your current payment.
  • Pre-purchased minute bundles never expire and remain usable after cancellation.
  • You can switch to pay-per-ride rates or rejoin anytime without losing your account history.

Your Consumer Rights

  • Under the UK Consumer Rights Act 2015, Beryl must provide clear subscription terms, automatic renewal information, and cancellation procedures before purchase.

Frequently Asked Questions

Can I cancel Beryl Bike membership anytime?
Yes. You can cancel at any time through the app with no notice period or early termination fees.
Will I get a refund if I cancel?
No. Beryl does not issue refunds on cancelled memberships under any circumstances.
Can I use Beryl after cancelling membership?
Yes. You can continue using pay-per-ride at standard rates or rejoin membership anytime.
What happens to my account after cancellation?
Your account and ride history remain active indefinitely, allowing you to reactivate whenever you choose.
Does Beryl offer a pause option?
No. Beryl does not offer a pause feature—your options are active membership or cancellation.

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