How to Cancel BarkBox
Cancellation is straightforward for monthly plans - you can cancel anytime through your account with no fees. Multi-month plans require completing the term, though support may discuss options. Your dog's profile is permanently saved after cancellation.
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Quick Facts
- Monthly cost
- £23.00/mo
- £276.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds. Monthly plans receive a final box before cancellation; multi-month plans require completing the full term.
- After cancellation
- Your dog's profile, preferences, and complete order history are permanently saved after cancellation and can be reactivated anytime.
Cancellation Steps
Go directly to BarkBox cancellation pageSign in to BarkBox
Go to barkbox.com/account and log in with your email and password.
Navigate to Subscription
Click 'Subscription' or 'My Subscription' in your account dashboard.
Select Cancel or Pause
Choose 'Cancel Subscription' for monthly plans or 'Pause' to skip months instead.
Confirm cancellation
Complete the prompts and save your confirmation email for your records.
Tips & Things to Know
- Use 'Pause Subscription' for temporary breaks - your dog's profile and preferences stay saved.
- Monthly cancellations take effect at the end of your billing cycle; your final box will still ship.
- Multi-month plan holders should email happy@barkbox.com to discuss early cancellation options.
Your Consumer Rights
- ROSCA requires clear disclosure of cancellation terms at purchase and prompt honouring of cancellation requests.
- FTC regulations require truthful advertising and clear billing; you have the right to dispute unauthorised charges.
Frequently Asked Questions
- Can I cancel BarkBox at any time?
- Monthly plans cancel anytime at the end of your billing cycle. Multi-month plans require completing the full commitment unless support approves early cancellation.
- Will I get a refund if I cancel BarkBox?
- No. Monthly plans receive no refund but your final box ships before cancellation. Multi-month plans do not issue partial refunds.
- Can I pause instead of cancelling?
- Yes. Pause lets you skip months without cancelling, keeping your dog's profile and preferences saved for easy resumption.
- What happens to my dog's profile after cancellation?
- Your dog's profile, preferences, and order history are permanently saved and available if you resubscribe anytime.
- How long does cancellation take to take effect?
- Cancellations take effect at the end of your billing cycle. You'll receive a confirmation email within minutes and your final box will ship.