How to Cancel Bark Phone
Cancellation is done online through your Bark account dashboard. Cellular service and monitoring features stop immediately, so back up device data first.
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Quick Facts
- Monthly cost
- £49.00/mo
- £588.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Monthly subscribers may get a prorated refund if cancelled within days of billing.
- After cancellation
- Monitoring history and location records are deleted after cancellation. Download important reports before cancelling if you need them.
Cancellation Steps
Go directly to Bark Phone cancellation pageSign in to your Bark account
Visit bark.us/dashboard and log in with your email and password.
Go to Account Settings
Click 'Account' or 'Settings', then select 'Subscription' or 'Billing'.
Find your Bark Phone plan
Locate the Bark Phone subscription and click it to view billing details.
Click Cancel and confirm
Select the cancellation button and confirm your decision to cancel.
Tips & Things to Know
- Back up all photos and data before cancellation - the device will only work on Wi-Fi afterwards.
- Cellular service stops immediately upon cancellation and reactivation may require a new phone number.
- Contact Bark support to check if you qualify for a prorated refund based on your billing date.
Your Consumer Rights
- Under the Consumer Rights Act 2015 (UK), you have 14 days to cancel digital services from purchase, though this right is limited once the service is fully performed.
Frequently Asked Questions
- What happens to the Bark Phone after cancellation?
- Cellular service and monitoring features stop immediately. The device only works on Wi-Fi.
- Will I get a refund when I cancel?
- Monthly subscribers may get a prorated refund if cancelled within days of billing. Annual subscribers should contact Bark support.
- Can I pause Bark Phone instead of cancelling?
- No. Bark Phone has no pause option. You must cancel and reactivate later as a new subscription.
- What happens to my child's data after cancellation?
- Monitoring history and location records are deleted. Download any important reports before cancelling.
- Can I reactivate Bark Phone after cancelling?
- Yes, but your original phone number may not be available. Contact Bark support to confirm.