How to Cancel BambooHR
BambooHR requires manual cancellation through your account manager. You'll need to review your contract terms and export all employee data before access ends.
Moderate
Business ToolsSteps verified
Quick Facts
- Monthly cost
- £6.00/mo
- £72.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- No refunds typically. Review your contract for any credit or refund clauses.
- After cancellation
- Data access is revoked after cancellation. Export all records before your account closes.
Cancellation Steps
Go directly to BambooHR cancellation pageReview your contract
Check your agreement for notice periods and any minimum term requirements.
Contact your account manager
Email or call your assigned account manager to request cancellation.
Export all employee data
Download records, documents, and reports using BambooHR's export tools.
Confirm cancellation date
Get written confirmation of your effective cancellation date in writing.
Tips & Things to Know
- Export all data before your access is revoked after cancellation.
- Most contracts require 30 days' notice, but check your specific agreement.
- Prepare a replacement HR system before cancelling to avoid disruption.
Your Consumer Rights
- UK users: Consumer Rights Act 2015 protects you against unfair contract terms.
- US users: The FTC enforces standards against deceptive cancellation practices.
Frequently Asked Questions
- Can I cancel BambooHR online?
- No. BambooHR requires you to contact your account manager or support team directly.
- What is the notice period for cancellation?
- Typically 30 days, but check your contract as terms vary by agreement.
- Will I get a refund?
- Not typically. Review your contract for any refund or credit provisions.
- What happens to my employee data?
- Access is revoked after cancellation. Export everything before your account closes.
- Is there a minimum contract term?
- Yes, terms vary by agreement. Review your contract for specific details.