How to Cancel ABCmouse
ABCmouse is an online learning platform for children ages 2-8. Cancellation can be tricky depending on where you subscribed. Cancel through your account online or via the app store.
Steps verified March 2026
Quick Facts
Monthly cost
£12.99/mo
£59.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual plans may qualify within 30 days.
After cancellation
Child learning data retained for 12 months after cancellation.
What to Watch Out For
- Cancellation flow includes multiple upsell/retention pages.
Direct Debit & Billing Warnings
- Some users report difficulty finding the cancel button.
- Auto-renewal can be hard to disable.
Cancellation Steps
Go directly to ABCmouse cancellation pageLog in to ABCmouse
Go to abcmouse.com and sign in with your parent account.
Go to Account Settings
Click the Parents section, then Account Settings or My Account.
Cancel subscription
Select Cancel Membership and follow the prompts. If subscribed via Apple or Google, cancel through their subscription management.
Confirm cancellation
Ensure you receive an email confirmation. Check your bank statement to verify no further charges.
Tips & Things to Know
- Cancel well before your renewal date—the site can be slow to process cancellations.
- If you cannot cancel online, call customer support at 1-866-334-7550.
- Save or screenshot any progress reports before cancelling.
Your Consumer Rights
- FTC COPPA protections for children under 13.
- US state consumer protection laws apply.
Frequently Asked Questions
Will my child lose their progress?
Progress is retained for a period after cancellation in case you resubscribe.
Can I get a refund?
Monthly subscriptions are non-refundable. Annual plans may qualify for a refund within 30 days of purchase.
Is there a free alternative?
Khan Academy Kids is a highly rated free alternative.
Why is it hard to cancel?
ABCmouse uses retention screens during cancellation. Persist through all the prompts to complete the process.
Annual Cost
£59.99
per year for ABCmouse
Cancelling saves you this every year