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How to Cancel Zwift

Cancellation is straightforward through your online account settings. Your access continues until the end of your current billing period, and all your training data is permanently preserved.

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Quick Facts

Monthly cost
£17.99/mo
£215.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
All training history, performance stats, personal records, and badges are permanently preserved. You can view them anytime by logging in as a non-member.

Cancellation Steps

Go directly to Zwift cancellation page

  1. Sign in to Zwift

    Go to zwift.com and log in with your email address and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Settings', then 'Membership' from the sidebar.

  3. Click 'Cancel Membership'

    Scroll down on the Membership page and click the 'Cancel Membership' button.

  4. Confirm cancellation

    Click 'Confirm Cancellation'. You'll receive a confirmation email and retain access until your billing period ends.

Tips & Things to Know

  • Use Zwift's Pause Membership feature instead - it's free and lets you suspend your subscription for up to 3 months.
  • Your training history, personal records, and badges are permanently saved and viewable as a non-member.
  • Cancel at least 24 hours before your renewal date to avoid being charged in the next billing cycle.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), you can cancel digital services within 14 days of purchase if unused, but this right is forfeited once service begins.
  • FTC regulations (US) require clear cancellation terms and prohibit deceptive billing practices; cancellation must be as easy as sign-up.

Frequently Asked Questions

Can I cancel Zwift at any time?
Yes. Zwift is month-to-month or annual with no contract. You can cancel anytime, though it takes effect at the end of your current billing period.
Will I get a refund if I cancel Zwift?
No. Zwift does not offer refunds for partial months. You keep access until your billing period ends.
What happens to my training data after cancellation?
All your training history, stats, and records are permanently preserved. You can view them by logging in as a non-member anytime.
Should I cancel or pause my membership?
Pause for free if taking a break - it suspends charges for up to 3 months. Cancel only if you're leaving the platform permanently.
How long does Zwift cancellation take?
Cancellation is instant online. You'll receive a confirmation email immediately, with access continuing until your next billing date.

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