Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
PureGym logo

How to Cancel PureGym

PureGym requires you to cancel online through your member area. There is typically a notice period, so your membership does not end immediately. Check your contract terms.

Tricky
Fitness

Steps verified

Quick Facts

Monthly cost
£24.99/mo
£299.88/year
Cancel online?
Yes
Pause option?
Yes
Notice period
30 days
Refund policy
No refunds. You must serve a notice period (typically 30 days from your next billing date).
After cancellation
Your member profile is retained but gym access ends immediately after the notice period.

Cancellation Steps

Go directly to PureGym cancellation page

  1. Log in to your PureGym account

    Go to puregym.com and sign in to your member area.

  2. Navigate to Membership

    Find the "My Membership" or "Manage Membership" section.

  3. Click "Cancel Membership"

    Select the cancellation option. You will be shown your notice period and end date.

  4. Complete the cancellation form

    Fill in the reason for leaving and confirm. You will receive a confirmation email.

Tips & Things to Know

  • Most PureGym contracts have a 30-day notice period from the next billing date.
  • Check if you are within a minimum term - early cancellation may incur a fee.
  • Screenshot your confirmation in case of disputes.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, unfair contract terms (such as excessive notice periods) can be challenged.
  • If PureGym makes it significantly harder to cancel than to sign up, this may breach the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel PureGym at any time?
Yes, but there is typically a 30-day notice period. If you have a minimum term contract, early exit fees apply.
Will I get a refund from PureGym?
No. PureGym does not offer refunds. You pay through the notice period and your membership ends after that.
What happens if I just cancel my Direct Debit?
Your membership is NOT cancelled. PureGym will continue to charge you and eventually send the debt to a collection agency. Always cancel through the website.
How long does PureGym cancellation take?
The process takes a few minutes online, but the 30-day notice period means you keep paying for up to one more month.
Can I freeze my PureGym membership instead of cancelling?
Yes. PureGym offers a freeze option for a small monthly fee, which keeps your membership active without full charges.

Related Cancellation Guides