How to Cancel Zwift
Zwift is an indoor cycling and running training platform with virtual worlds and structured workouts. Cancellation is done through your account settings on the Zwift website. Your training history is retained.
Easy
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Quick Facts
- Monthly cost
- £17.99/mo
- £215.88/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds. Access continues until the end of the billing period.
- After cancellation
- All training data, routes, and achievements are permanently retained.
Cancellation Steps
Go directly to Zwift cancellation pageGo to my.zwift.com
Sign in at my.zwift.com.
Go to Membership
Navigate to your subscription or membership settings.
Click "Cancel Membership"
Select the cancel option.
Confirm cancellation
Follow the prompts. Access continues until the end of the billing period.
Tips & Things to Know
- Your training history, routes, and achievements are saved if you resubscribe.
- Zwift offers a free trial for new users.
- Consider pausing during summer months if you ride outdoors.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period.
- Zwift must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Will I lose my Zwift training data?
- No. All data is permanently retained and available if you resubscribe.
- Can I pause Zwift?
- Yes. Zwift offers a pause option for up to 3 months.
- Does Zwift work without a smart trainer?
- Basic mode works with speed/cadence sensors, but a smart trainer provides the best experience.
- Can I cancel Zwift at any time?
- Yes. It is a rolling monthly subscription with no commitment.
- Is Zwift worth it in summer?
- Many riders pause during summer and use outdoor cycling apps like Strava instead.