How to Cancel ZOE Membership
ZOE provides personalised nutrition recommendations based on at-home test kits. Cancel through your account.
Moderate
Health & WellnessSteps verified
Quick Facts
- Monthly cost
- £24.99/mo
- £299.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Test kit non-refundable. Membership no refunds.
- After cancellation
- Test results preserved.
Cancellation Steps
Go directly to ZOE Membership cancellation pageGo to joinzoe.com
Sign in.
Go to Account
Find membership.
Cancel
Follow steps or contact support.
Tips & Things to Know
- Test kit results remain accessible.
- App insights locked without membership.
- Complete any pending tests before cancelling.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Test results?
- Remain accessible.
- App?
- Insights locked without membership.
- Kit refund?
- No, non-refundable.
- Can I rejoin?
- Yes, without retesting.
- What is ZOE?
- Personalised nutrition based on blood sugar, gut, and blood fat responses.