How to Cancel Xbox Cloud Gaming
Cancellation is managed through your Microsoft account. You can turn off recurring billing to keep access until month-end, or cancel immediately with no refund for unused time.
Easy
GamingSteps verified
Quick Facts
- Monthly cost
- £14.99/mo
- £179.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for unused time. Access ends immediately or at month-end depending on your cancellation choice.
- After cancellation
- Cloud save data is preserved indefinitely. Purchased games remain in your library permanently, but Game Pass library games become unplayable immediately.
Cancellation Steps
Go directly to Xbox Cloud Gaming cancellation pageSign in to Microsoft account
Go to account.microsoft.com and log in with your Xbox Game Pass Ultimate account.
Go to Services & subscriptions
Click 'Services & subscriptions' in the left menu to view your active subscriptions.
Select Xbox Game Pass Ultimate
Find Xbox Game Pass Ultimate in the list and click it to open your subscription details.
Choose cancellation option
Click 'Turn off recurring billing' to keep access until month-end, or 'Cancel subscription' for immediate termination.
Tips & Things to Know
- Cancelling Game Pass Ultimate removes Xbox Cloud Gaming, console Game Pass, and Xbox Live Gold simultaneously - you cannot cancel individual services.
- Check your renewal date before cancelling to maximise your remaining access period.
- Download any Game Pass games you own before cancellation, as library games become unplayable immediately.
Your Consumer Rights
- UK: The Consumer Rights Act 2015 grants a 14-day cancellation right if terms were not clearly disclosed at purchase.
- US: The FTC Act Section 5 prohibits unfair cancellation practices and requires straightforward cancellation mechanisms.
Frequently Asked Questions
- Can I cancel Game Pass Ultimate anytime?
- Yes, with no early termination fees. However, Microsoft does not refund unused time in your current billing month.
- What happens to my games after cancellation?
- Games you purchased remain yours. Game Pass library games become unplayable immediately, but your cloud saves are preserved indefinitely.
- How do I keep access for the rest of this month?
- Select 'Turn off recurring billing' instead of 'Cancel subscription'. You'll keep access until your current period ends.
- Does cancelling Game Pass also cancel Xbox Live Gold?
- Yes. Cancelling Game Pass Ultimate removes all bundled services at once - you cannot cancel individual components.
- When does cancellation take effect?
- Immediate cancellation is instant. 'Turn off recurring billing' takes effect at the end of your billing period. You'll receive a confirmation email.