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How to Cancel Xbox Cloud Gaming

Xbox Cloud Gaming is part of Xbox Game Pass Ultimate. Cancel through your Microsoft account.

Easy
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Quick Facts

Monthly cost
£14.99/mo
£179.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months.
After cancellation
Purchased games and saves preserved.

Cancellation Steps

Go directly to Xbox Cloud Gaming cancellation page
  1. Go to account.microsoft.com

    Sign in.

  2. Go to Services & Subscriptions

    Find Game Pass Ultimate.

  3. Cancel

    Turn off recurring billing or cancel outright.

Tips & Things to Know

  • Cancelling Game Pass Ultimate also removes cloud gaming, PC Game Pass, and Xbox Live Gold.
  • Purchased games remain yours.
  • Downloaded Game Pass games become inaccessible.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Purchased games?
Kept forever.
Game Pass games?
Inaccessible without subscription.
Cloud saves?
Preserved.
Can I rejoin?
Yes.
What is included?
Cloud gaming, Game Pass library, Xbox Live Gold.