How to Cancel Nintendo Switch Online
Nintendo Switch Online provides online play and classic game access. You can cancel auto-renewal through your Nintendo account on the Switch or online. Your subscription continues until the end of the paid period.
Easy
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Quick Facts
- Monthly cost
- £3.49/mo
- £41.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds after the 14-day cooling-off period.
- After cancellation
- Cloud saves deleted once membership expires; no grace period.
Cancellation Steps
Go directly to Nintendo Switch Online cancellation pageOpen Nintendo eShop
On your Switch, open the Nintendo eShop and click your profile icon in the top right.
Select "Nintendo Switch Online"
Scroll down to find your Nintendo Switch Online membership.
Turn off automatic renewal
Toggle "Automatic Renewal" to off.
Confirm
Confirm the change. Your membership continues until the current period expires.
Tips & Things to Know
- Cloud saves are deleted after the membership lapses — back up locally if possible.
- Family memberships: only the admin can cancel, which affects all family members.
- NES and SNES games are no longer playable after cancellation.
Your Consumer Rights
- You have a 14-day right to cancel under the Consumer Contracts Regulations 2013
- Nintendo must clearly disclose auto-renewal terms before purchase
Frequently Asked Questions
- Do I lose my cloud saves when I cancel?
- Yes, cloud saves are deleted once your membership expires. Back up locally on your Switch if possible.
- Can family members cancel individually?
- No, only the family group admin can cancel, which ends it for all members.
- Do I keep NES/SNES games after cancelling?
- No, access to the classic game libraries requires an active membership.
- Can I get a refund on an annual plan?
- Nintendo does not offer pro-rata refunds outside the 14-day cooling-off period.
- Does cancelling affect my Nintendo account?
- No, your Nintendo account, purchased games, and eShop balance remain unaffected.