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How to Cancel PlayStation Plus

PlayStation Plus offers online multiplayer and free monthly games. You can cancel through your PS5, PS4, or the PlayStation website. Cancellation stops auto-renewal but you keep access until the end of the paid period.

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Gaming

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Quick Facts

Pricing (all plans)
Essential£6.99/mo
Extra£10.99/mo
Premium£13.49/mo
Highest tier = £161.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refund within 14 days of purchase if benefits have not been used.
After cancellation
Cloud saves retained for 6 months after subscription lapses.

Cancellation Steps

Go directly to PlayStation Plus cancellation page

  1. Go to the PlayStation Store

    On your console, go to Settings > Account Management > Account Information > PlayStation Subscriptions.

  2. Or use the web

    Go to store.playstation.com, sign in, and click your avatar > Subscription Management.

  3. Select PlayStation Plus

    Click on your PlayStation Plus subscription.

  4. Turn off auto-renew

    Toggle off auto-renewal. You keep access until the current period ends.

Tips & Things to Know

  • Monthly free games claimed during your subscription remain in your library but require an active sub to play.
  • Game saves uploaded to cloud storage remain for a limited time after cancellation.
  • You can request a refund within 14 days if you have not used the benefits.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have 14 days to cancel for a full refund if unused
  • Sony must provide clear information about auto-renewal before charging

Frequently Asked Questions

Can I still play online after cancelling PS Plus?
No, online multiplayer requires an active PS Plus subscription. Free-to-play games are the exception.
Do I keep games claimed through PS Plus?
Claimed games remain in your library but are unplayable without an active subscription.
Can I get a refund on PS Plus?
You can request a refund within 14 days if you have not used any PS Plus benefits.
What happens to cloud saves after cancelling?
Cloud saves are retained for approximately 6 months, then deleted.
Can I cancel PS Plus mid-year on an annual plan?
You can turn off auto-renewal, but the subscription runs until the paid period ends with no partial refund.

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