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How to Cancel PlayStation Plus

PlayStation Plus offers online multiplayer and free monthly games. You can cancel through your PS5, PS4, or the PlayStation website. Cancellation stops auto-renewal but you keep access until the end of the paid period.

Moderate
~5 minutes
Gaming

Steps verified March 2026

Quick Facts

Pricing (all plans)

Essential
£6.99/mo
Extra
£10.99/mo
Premium
£13.49/mo
Highest tier = £161.88/year

Cancel online?

Yes

Pause option?

No

Refund policy

Refund within 14 days of purchase if benefits have not been used.

After cancellation

Cloud saves retained for 6 months after subscription lapses.

What to Watch Out For

  • Auto-renewal is enabled by default with no clear opt-out during signup
  • Cancellation buried under multiple menu layers on console
  • Retention offers shown during cancellation flow to delay the process

Direct Debit & Billing Warnings

  • Monthly PS Plus games cannot be played after subscription ends, even if previously claimed

Cancellation Steps

Go directly to PlayStation Plus cancellation page
1

Go to the PlayStation Store

On your console, go to Settings > Account Management > Account Information > PlayStation Subscriptions.

2

Or use the web

Go to store.playstation.com, sign in, and click your avatar > Subscription Management.

3

Select PlayStation Plus

Click on your PlayStation Plus subscription.

4

Turn off auto-renew

Toggle off auto-renewal. You keep access until the current period ends.

Tips & Things to Know

  • Monthly free games claimed during your subscription remain in your library but require an active sub to play.
  • Game saves uploaded to cloud storage remain for a limited time after cancellation.
  • You can request a refund within 14 days if you have not used the benefits.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have 14 days to cancel for a full refund if unused
  • Sony must provide clear information about auto-renewal before charging

Frequently Asked Questions

Can I still play online after cancelling PS Plus?

No, online multiplayer requires an active PS Plus subscription. Free-to-play games are the exception.

Do I keep games claimed through PS Plus?

Claimed games remain in your library but are unplayable without an active subscription.

Can I get a refund on PS Plus?

You can request a refund within 14 days if you have not used any PS Plus benefits.

What happens to cloud saves after cancelling?

Cloud saves are retained for approximately 6 months, then deleted.

Can I cancel PS Plus mid-year on an annual plan?

You can turn off auto-renewal, but the subscription runs until the paid period ends with no partial refund.

Annual Cost

£161.88

per year for PlayStation Plus

Cancelling saves you this every year

Contact Details

Account page
PlayStation Support chat