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How to Cancel WW

WW (formerly Weight Watchers) offers weight management programs with tracking tools, coaching, and community support. Cancel your membership online or by contacting customer service.

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Health & Wellness

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Quick Facts

Pricing (all plans)
Digital Only£23.00/mo
Digital + Workshop£43.00/mo
Highest tier = £276.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial periods. Early cancellation of commitment plans may incur a fee.
After cancellation
Weight tracking and recipe data retained for 12 months.

Cancellation Steps

Go directly to WW cancellation page

  1. Log in to WW

    Go to ww.com and sign in to your account.

  2. Go to Account Settings

    Navigate to Settings > Account > Manage Subscription.

  3. Cancel membership

    Click "Cancel Membership" and follow the prompts. You may need to call for certain plans.

  4. Confirm via phone if required

    Some plans require calling 1-800-651-6000 to complete cancellation.

Tips & Things to Know

  • WW may offer a discounted rate or free months to retain you.
  • Cancel before your commitment period ends to avoid early termination fees.
  • Digital-only plans are easier to cancel online than workshop plans.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Is there an early cancellation fee?
Commitment plans may charge an early termination fee. Month-to-month plans do not.
Can I pause my membership?
Yes, WW allows pausing for up to 1 month depending on your plan.
Do I keep my points history?
Tracking data is retained for 12 months after cancellation.
What happens to my workshop access?
Workshop access ends immediately when your membership expires.

Related Cancellation Guides