How to Cancel Wondr Health
Cancellation is completed entirely online through your account dashboard. Your access continues until the end of your current billing period. Check if your subscription is employer-sponsored before cancelling, as many employees receive free access.
Moderate
Health & WellnessSteps verified
Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for time already used. You won't be charged after cancellation, but fees paid remain non-refundable.
- After cancellation
- Your weight history, coaching notes, and meal plans may be deleted within 30 days of cancellation. Data recovery is typically not available.
Cancellation Steps
Go directly to Wondr Health cancellation pageSign in to Wondr Health
Go to wondrhealth.com and log in with your email address and password.
Go to Account Settings
Click your profile icon in the top right and select 'Account Settings' from the dropdown.
Find your Subscription section
Locate 'Subscription' or 'Billing' in Account Settings to view your plan details.
Click Cancel Subscription
Select 'Cancel Subscription' and confirm to complete the cancellation process.
Tips & Things to Know
- Check with HR before cancelling - your subscription may be free through your employer's wellness benefit.
- Download your weight history and meal plans before cancelling, as this data may be permanently deleted.
- Contact support about a temporary break instead, as Wondr Health offers no pause option.
Your Consumer Rights
- UK users: Consumer Rights Act 2015 grants 14-day cancellation rights for digital services, unless substantially used.
- US users: FTC regulations require transparent cancellation policies and protection against unauthorised billing.
Frequently Asked Questions
- Can I cancel Wondr Health anytime?
- Yes. You can cancel anytime without penalty. Your access continues until the end of your billing period.
- Will I get a refund if I cancel Wondr Health?
- No refunds for time already used. Fees already paid are non-refundable, but you won't be charged again.
- What happens to my progress data after cancellation?
- Your weight history, coaching notes, and meal plans may be deleted within 30 days. Download this information before cancelling.
- Is my Wondr Health subscription free through my employer?
- Many employers offer Wondr Health free as an employee benefit. Confirm with HR before cancelling.
- How long does Wondr Health cancellation take?
- The process takes around 5 minutes online. You'll receive a confirmation email immediately after.