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How to Cancel Withings Body+

You can cancel Withings Body+ anytime through the Health Mate app or your app store subscription settings. Your devices continue tracking basic metrics like weight and heart rate after cancellation - only advanced features stop working.

Easy
Health & Wellness

Steps verified

Quick Facts

Monthly cost
£9.95/mo
£99.95/year
Cancel online?
Yes
Pause option?
No
Refund policy
App Store refunds available within 14-48 hours; direct subscriptions typically don't refund partial periods unless required by local consumer law.
After cancellation
All historical health data (weight, activity, sleep, heart rate) remains permanently in your account. Advanced metrics stop calculating but are viewable if you resubscribe.

Cancellation Steps

Go directly to Withings Body+ cancellation page

  1. Open Health Mate and sign in

    Launch the Health Mate app and log in with your account credentials.

  2. Go to Settings and find Subscription

    Tap the menu icon at the bottom right, select Settings, then tap 'Subscription' or 'Withings+'.

  3. Open your Withings Body+ subscription

    Tap the subscription entry to view your billing cycle and next renewal date.

  4. Cancel and confirm

    Select 'Cancel via App' or 'Manage via App Store' depending on where you subscribed, then confirm cancellation.

Tips & Things to Know

  • If you subscribed via Apple App Store or Google Play, cancel there instead - it takes 24-48 hours to process.
  • Basic device tracking (weight, heart rate, sleep) continues indefinitely after cancellation.
  • Save your cancellation email confirmation as proof and note when your access ends.

Your Consumer Rights

  • UK Consumer Rights Act 2015 provides a 14-day cooling-off period for digital services and the right to cancel as easily as you subscribed.
  • FTC regulations in the US require clear subscription terms and the right to cancel online if you subscribed online.

Frequently Asked Questions

Can I cancel Withings Body+ anytime?
Yes, with no fees or contracts. Your subscription remains active until the end of your current billing cycle.
Will my Withings devices stop working after cancellation?
No. Devices continue basic tracking (weight, heart rate, activity, sleep). Only advanced features like body composition analysis stop working.
Am I eligible for a refund?
App Store and Google Play subscriptions may qualify for refunds within 14-48 hours. Direct app subscriptions typically don't refund partial periods unless required by local law.
What happens to my health data?
All historical data remains permanently in your account and accessible. Advanced metric calculations stop, but you can view everything if you resubscribe.
How long does cancellation take?
Health Mate app cancellations are instant with email confirmation within minutes. App Store cancellations take 24-48 hours to fully process.

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