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How to Cancel WH Smith Travel Plus

Cancellation is done entirely online through your WHSmith account. Your membership remains active until your next renewal date, and no refunds are offered regardless of when you cancel.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Your membership remains active until your next renewal date.
After cancellation
Your WHSmith account and Rewards scheme continue indefinitely after cancellation. Points balance and purchase history are preserved.

Cancellation Steps

Go directly to WH Smith Travel Plus cancellation page

  1. Sign in to your WHSmith account

    Go to www.whsmith.co.uk and click 'Sign in' in the top right, then enter your email and password.

  2. Go to your Account section

    Hover over your account icon in the top right and select 'My Account' from the dropdown menu.

  3. Find Travel Plus membership

    Look for 'Travel Plus' or 'Active Memberships' and click 'Manage Membership' to view your details.

  4. Click Cancel Membership

    Click the 'Cancel Membership' button and confirm your cancellation. You'll receive a confirmation email within minutes.

Tips & Things to Know

  • Time your cancellation just before renewal to avoid wasting your remaining membership period.
  • Use any active discount offers before cancellation takes effect, as they won't be available afterwards.
  • Your free WHSmith Rewards scheme continues after cancellation, so you keep your points balance.

Your Consumer Rights

  • You have a 14-day cooling-off period under the Consumer Rights Act 2015 for online memberships, though exemptions may apply.
  • Report unfair contract terms or misleading practices to your local Trading Standards office.

Frequently Asked Questions

Can I cancel WH Smith Travel Plus at any time?
Yes, you can cancel anytime online. However, no refund is offered for the annual fee, even if you cancel immediately after paying.
Will I get a refund if I cancel WH Smith Travel Plus?
No. WH Smith Travel Plus is non-refundable. You keep access until your next renewal date.
What happens to my WHSmith Rewards after cancelling Travel Plus?
Your free Rewards scheme continues unchanged. Your account and points balance remain fully active.
How long does WH Smith Travel Plus cancellation take?
Cancellation is instant online. You receive a confirmation email within minutes, but discounts remain active until renewal.
Is there a pause option for Travel Plus?
No pause option exists. You can only cancel completely. Rejoining later requires paying the full £4.99 fee again.

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