How to Cancel Historic Royal Palaces
Historic Royal Palaces membership provides unlimited entry to the Tower of London, Hampton Court Palace, Kensington Palace, and other royal sites. Cancellation requires contacting the membership team.
Moderate
MembershipsSteps verified
Quick Facts
- Monthly cost
- £5.80/mo
- £69.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Annual memberships are non-refundable. Monthly direct debit can be cancelled with notice.
- After cancellation
- Membership records retained for Gift Aid and administrative purposes.
Cancellation Steps
Go directly to Historic Royal Palaces cancellation pageFind your membership number
Check your membership card or confirmation email.
Contact HRP
Call 0203 166 6000 or email membership@hrp.org.uk.
Request cancellation
Ask to cancel and stop any recurring payment.
Cancel direct debit
Cancel the direct debit with your bank as well.
Tips & Things to Know
- Membership includes unlimited visits to six royal palaces.
- Check if you have guest passes remaining before cancelling.
- Annual memberships are typically non-refundable.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, online purchases may have a 14-day cooling-off period.
- HRP must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel HRP membership online?
- No. You need to call or email the membership team.
- Which palaces are included?
- Tower of London, Hampton Court, Kensington Palace, Banqueting House, Kew Palace, and Hillsborough Castle.
- Will I get a refund?
- Annual memberships are typically non-refundable once started.
- Does membership include special exhibitions?
- Most exhibitions are included but some special events may have additional charges.
- Can I buy a membership as a gift?
- Yes. Gift memberships are available but cannot be cancelled by the recipient.