How to Cancel National Trust
National Trust membership gives free entry to properties and gardens across England, Wales, and Northern Ireland. Cancellation requires contacting the membership team by phone, email, or post. Annual memberships are non-refundable once the year has started.
Steps verified March 2026
Quick Facts
Monthly cost
£7.40/mo
£88.80/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Annual memberships are generally non-refundable once the membership year has started.
After cancellation
Membership records retained for Gift Aid and regulatory purposes.
What to Watch Out For
- No online self-service cancellation
- Highlights charitable impact of membership during cancellation
Cancellation Steps
Go directly to National Trust cancellation pageFind your membership number
Check your membership card or welcome email for your membership number.
Contact the membership team
Call 0344 800 1895 or email enquiries@nationaltrust.org.uk.
Request cancellation
Ask to cancel your membership and stop any direct debit or recurring payment.
Cancel your direct debit
Also cancel the direct debit with your bank to be safe.
Tips & Things to Know
- If paying by direct debit, cancel both with the National Trust and your bank.
- Membership runs for a full year from your join date.
- Consider if a family member could take over the membership before cancelling.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you may have a 14-day cooling-off period for memberships purchased online.
- The National Trust must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Can I cancel National Trust online?
No. You need to call, email, or write to cancel.
Will I get a refund?
Annual memberships are generally non-refundable once they have started.
When does my membership expire?
Membership runs for one year from your join or renewal date.
Can I transfer my membership?
Memberships are non-transferable.
Do I need to cancel the direct debit separately?
It is recommended to cancel with both the National Trust and your bank.
Annual Cost
£88.80
per year for National Trust
Cancelling saves you this every year