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How to Cancel Voxi

Voxi is a Vodafone-owned SIM-only brand with no contracts. All plans are rolling monthly, making cancellation very simple. You can leave at any time with no fees.

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Quick Facts

Monthly cost
£10.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Your plan continues until the end of the current billing cycle.
After cancellation
Account data is deleted after a standard retention period following cancellation.

Cancellation Steps

Go directly to Voxi cancellation page
  1. Log into your Voxi account

    Go to voxi.co.uk or use the Voxi app and sign in.

  2. Get your PAC code

    Text PAC to 65075 to receive your porting code if keeping your number.

  3. Give PAC to new provider

    Your new provider will handle the switch and Voxi will cancel automatically.

  4. Or cancel directly

    If not porting, text STAC to 75075 or contact Voxi via chat to cease your plan.

Tips & Things to Know

  • No minimum contract means zero cancellation fees.
  • Your plan runs until the end of the current billing period after cancellation.
  • Voxi includes unlimited social media data on most plans.

Your Consumer Rights

  • Under Ofcom rules, PAC codes must be provided within one working day of request.
  • Voxi must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Is Voxi contract-free?
Yes. All Voxi plans are rolling monthly with no minimum term.
Are there any cancellation fees with Voxi?
No. You can cancel at any time without penalty.
How do I keep my number when leaving Voxi?
Text PAC to 65075 and give the code to your new provider.
Is Voxi on the Vodafone network?
Yes. Voxi uses the Vodafone network for coverage.
What happens to unused data when I cancel?
Unused data is forfeited at the end of your billing period.