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How to Cancel Vodafone AU

Vodafone Australia provides mobile and broadband services. Cancel by calling or visiting a store.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Check contract terms.
After cancellation
Records retained.

Cancellation Steps

Go directly to Vodafone AU cancellation page
  1. Check contract

    Log in to My Vodafone.

  2. Call Vodafone

    Phone 1555 from Vodafone or 1300 650 410.

  3. Request cancellation

    Provide account details.

  4. Return equipment

    Return any broadband equipment.

Tips & Things to Know

  • Check early termination fees.
  • Port number to new provider.
  • Return equipment to avoid charges.

Your Consumer Rights

  • Australian Consumer Law.

Frequently Asked Questions

Port number?
Yes, to new provider.
Contract?
Check remaining term.
Equipment?
Return to avoid charges.
Can I rejoin?
Yes.
Prepaid?
Just stop recharging.