Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Visible logo

How to Cancel Visible

Visible cancellation is straightforward with no early termination fees. Port your number to another carrier for automatic cancellation, or contact support to cancel directly. Service continues until the end of your current billing period.

Easy
Telecoms

Steps verified

Quick Facts

Pricing (all plans)
Visible£25.00/mo
Visible+£45.00/mo
Highest tier = £300.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Service continues through the end of your billing month.
After cancellation
Account data, billing history, and usage records are deleted 90 days after cancellation. Download important records before your cancellation date.

Cancellation Steps

Go directly to Visible cancellation page

  1. Get your Account Number and PIN

    Open the Visible app, tap the menu icon, go to Account, and find your Account Number and PIN.

  2. Port your number to your new carrier

    Contact your new carrier and provide your Account Number, PIN, and phone number to initiate the port.

  3. Wait for the port to complete

    The transfer typically takes 1 - 3 business days. Your Visible service cancels automatically once done.

  4. Or contact Visible support to cancel

    Use in-app chat at visible.com/help to request direct cancellation if you don't want to keep your number.

Tips & Things to Know

  • Porting your number is free and automatic - Visible cancels once your new carrier completes the transfer.
  • Download your billing history before cancellation, as account data is deleted 90 days after closure.
  • Service continues through the end of your billing period regardless of when you cancel.

Your Consumer Rights

  • The FCC regulates Visible under the Telephone Consumer Protection Act; cancellation requests must be honoured within applicable timeframes.
  • The FTC requires accurate billing and transparent cancellation procedures for all subscription services.

Frequently Asked Questions

Can I cancel Visible anytime without penalties?
Yes. Visible has no contracts or early termination fees. Cancel by porting your number or contacting support.
Will I get a refund if I cancel mid-month?
No. Visible charges monthly in advance and does not refund partial periods. Service continues through your billing period end.
What happens to my phone number after cancellation?
Port your number to your new carrier to keep it. If you don't port, your number will be recycled by Verizon.
How long does Visible cancellation take?
If porting, 1 - 3 business days for the transfer. Direct cancellation ends on your next billing date.
Do I need to return any equipment?
No. You use your own phone on Verizon's network, so there is nothing to return.

Related Cancellation Guides