How to Cancel Virgin Media Ireland
Virgin Media Ireland provides broadband, TV, and phone services. Cancellation requires calling customer service and may involve early termination fees on contract plans. Equipment must be returned after cancellation.
Steps verified March 2026
Quick Facts
Monthly cost
£55.00/mo
£660.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Notice period
30 days
Refund policy
Early termination fees on contract plans. Equipment non-return charges apply.
After cancellation
Account data retained per Irish data protection regulations.
What to Watch Out For
- Aggressive retention offers extending the cancellation call
- No online cancellation despite online sign-up
Cancellation Steps
Go directly to Virgin Media Ireland cancellation pageCheck your contract
Log in to My Virgin Media to check your contract end date.
Call Virgin Media
Phone 1908 (from Virgin Media) or 01 245 0000 to request cancellation.
Navigate retention offers
The retention team will make counter-offers. Decline if you want to proceed.
Return equipment
Return the Virgin Media hub and TV box within the specified timeframe.
Get confirmation
Request written confirmation and check your final bill.
Tips & Things to Know
- Wait until your minimum contract term ends to avoid exit fees.
- Virgin Media retention deals can be very competitive if price is your main reason for leaving.
- Return equipment promptly to avoid non-return charges.
Your Consumer Rights
- Under the EU Consumer Rights Directive, a 14-day cooling-off period applies to remotely purchased contracts.
- ComReg regulations protect Irish consumers switching telecoms providers.
Frequently Asked Questions
Can I cancel Virgin Media Ireland online?
No. You must call customer service.
What are the early exit fees?
Fees depend on your contract type and remaining term.
Do I need to return equipment?
Yes. The hub and any TV boxes must be returned.
How long is the notice period?
30 days notice is required.
Can ComReg help with cancellation issues?
Yes. ComReg is the Irish telecoms regulator.
Annual Cost
£660.00
per year for Virgin Media Ireland
Cancelling saves you this every year