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How to Cancel Viator Plus

Cancellation is straightforward and can be done entirely online through your account. Your membership continues until the end of your current billing period.

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Travel

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Non-refundable. Membership fees cannot be refunded once charged, even if cancelled mid-cycle.
After cancellation
Your account, booking history, saved activities, and reviews are preserved indefinitely after cancellation and remain fully accessible.

Cancellation Steps

Go directly to Viator Plus cancellation page

  1. Sign in to Viator

    Go to viator.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon at the top right and select 'Account Settings' from the menu.

  3. Find Subscriptions

    Locate the 'Subscriptions' or 'Membership' section to view your Viator Plus details.

  4. Cancel Membership

    Click 'Cancel Membership' and confirm. You'll receive a confirmation email with your end date.

Tips & Things to Know

  • Use any remaining Viator credits or vouchers before your membership expires.
  • Your access continues until the end of your billing cycle, so check your confirmation email for the exact date.
  • Your free Viator account and booking history remain active after cancellation at regular pricing.

Your Consumer Rights

  • UK users are protected under the Consumer Rights Act 2015, which requires clear cancellation processes.
  • US users are protected by FTC regulations requiring transparent billing and easy cancellation before the next billing cycle.

Frequently Asked Questions

Can I cancel Viator Plus anytime?
Yes. Cancel anytime through your online account settings with no early termination fees.
Will I get a refund if I cancel Viator Plus?
No. Viator Plus membership fees are non-refundable once charged, regardless of when you cancel.
What happens to my booked tours if I cancel?
All existing bookings remain unaffected. You keep access to all confirmations and booking details.
Will I lose my Viator account and booking history?
No. Your free account remains active indefinitely with all booking history and itineraries intact.
How do I confirm cancellation was successful?
You'll receive a confirmation email within minutes stating your membership end date and final billing details.

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